FAQ

No

Type

Title

Date

15

order

When is the business hour?

2023.01.01

reply

(Mon~Fri): 09:00~18:00 (lunch time: 12:00~13:00) 

(Sat~Sun): off

14

order

What if the stock has been run out?

2023.01.01

reply

You can place an order for production. The lead time of production will be about 8~10 weeks. Please email to leesco21@naver.com if you would have further questions.

13

delivery

How to deliver products to the customer place and How long takes?

2023.01.01

reply

- The delivery terms is EXW so it depend on your delivery option.(By ocean, air, courier) 

- When you pick ocean delivery, it takes 1 day to the port(Busan port) after ex-mill. 

- When you pick air or courier, the product will arrive at the airport(Incheon airport) that day.

12

etc.

Where is the factory located?

2023.01.01

reply

49-28, Goryeom-gil, Cheongbuk-eup, Pyeongtaek-si, Gyeonggi-do, 17794, South Korea

11

product

How to apply the product well and what is the precaution?

2023.01.01

reply

As Paperweave is made of the paper thread which twist the paper, it is thicker than the ordinary wallpaper, so you should be noted that excessive use of roller can make a joint under pressure or glues leak out.

10

product

Is the product flame retardant?

2023.01.01

reply

Paperweave, which is 100% paper material, is not subject to flame prevention, so it can be applied without a flame prevention test.

Paperweave is marked with “G” in front of the Item number.

9

product

Could I get certifications related in the product?

2023.01.01

reply

If you need Eco-friendly certificate, Test report of product (formaldehyde, 7 Heavy metals), please feel free to contact us by email to leesco21@naver.com.

8

product

What is the strong point of the product?

2023.01.01

reply

It is made of natural materials beyond eco-friendly. It does not release volatile organic compounds, commonly called New house syndrome, and is used as a high-quality interior material with textures and color expressions that cannot be felt in ordinary wallpaper. In particular, Paperweave made of 100% paper material is not subject to flame prevention, so it is widely used in multi-use facilities such as hotels, hospitals, and banks.

7

product

What is the size of the product?

2023.01.01

reply

Paperseave, Textile, Cork, Glasscloth, Mica is 91cm. 

Italian silk is 106cm.

6

order

Is it possible to discount if the order is big.

2023.01.01

reply

Yes, but It depends on how many the order is big.